Case Studies

Customer Snapshot: Integrated Energy Company

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2 Business Impact ü Improved CX (real - time loyalty rewards accrual etc.) ü Improved site reliability and safety (real - time notifications and command and control) ü Flexibility and cost controls: avoid vendor lock - in Technical Benefits • Event enabling SAP apps and systems on premises (CDC out of SAP) and streaming across hybrid cloud • Support for event - based use cases for gas networks (retail POS fan - out, dynamic pricing, safety controls etc.); blend new and old pumps • Cloud first and cloud agnostic strategy to make use of best of breed cloud services Future Use Cases q Adopting event - driven microservices architecture q Extending core architecture to IIoT and streaming analytics use cases Integrated Energy Company : Event - enabling a hybrid SAP deployment

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