Case Studies

To meet the evolving needs of the global coffee and tea market, JDE wanted to improve how they work with the logistics service providers who get their product to market. Roberto Acevedo Castillo, who manages their Global Technical Integration Center of Excellence, knew doing so would demand that they add real-time capabilities and better scalability to their system, simplify their architecture by consolidating multiple platforms, and eliminate the risk of message loss. JDE used Solace's event management product, PubSub+ Event Portal, to analyze their environment so they can see how internal and external systems and stakeholders share information, and PubSub+ Event Broker to replace request/ reply polling with the real-time event-driven distribution of information. Today JDE uses PubSub+ Event Broker to manage data flows running through the Boomi integration platform as a service (iPaaS) that links systems across their enterprise, and PubSub+ Event Portal to collaborate on the creation, management and reuse of events, event streams and event-driven APIs across their business. JDE (JACOBS DOUWE EGBERTS) is a subsidiary of JDE Peet's, the world's leading pure-play coffee and tea company, headquartered in The Netherlands. For more than 265 years, JDE has been inspired by the belief that it's amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including L'OR, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona. Their Problem They wanted to improve the efficiency with which they communicate and collaborate with the logistics service providers who get their product to customers around the world. How Solace Helped PubSub+ has improved the flow of information between JDE's order management system and the logistics service providers who deliver their coffee to customers. In Their Words "Solace has been an important part of our success in streamlining interactions between our order management processes and logistics service providers, and we see them more as a partner than a supplier." Andrea Lojelo, Global IT Business Process Manager – Technical Integration FAST FACTS Modernizing the Global Distribution of Coffee and Tea Through Event-Driven Architecture

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