To help customers determine what consulting and training services will help them get the most out of their investment in Solace products, Solace has developed a set of packages based on our experience successfully getting customers up and ready, and into production.

Each package provides service assistance for installation, architecture consulting, training, and concierge service which provides post-training access to a dedicated Solace expert for a defined period to help reinforce the Solace product training and answer questions about Solace products specifically related to your project.

Three packages meet the needs of customers with deployments of any size or scale:

SVC-CSP-001: Minimal

SVC-CSP-002: Standard

SVC-CSP-003: Colossal

Ideal for customers with…
  • Up to 4 appliances, including development, test and production systems
  • 1-2 datacenters
  • Up to 12 appliances
  • 2-3 datacenters
  • More than 12 appliances
  • 3 or more datacenters
Consulting7 days

  • 2 days for installation
  • 5 consecutive days for architecture guidance and general consulting assistance
14 days

  • 4 days for installation
  • 10 consecutive days for architecture guidance and general consulting assistance
21 days

  • 6 days for installation
  • 15 consecutive days for architecture guidance and general consulting assistance
Training
(Up to 8 participants per session of each course)
5 days

  • 1 session Intro to Solace Administration (3 days each)
  • 1 session Intro to Solace APIs (2 days each)
13 days

  • 2 sessions Intro to Solace Administration (3 days each)
  • 2 sessions Intro to Solace APIs (2 days each)
  • 1 session Intro to Solace Architecture (3 days each)
18 days

  • 3 sessions Intro to Solace Administration (3 days each)
  • 3 sessions Intro to Solace APIs (2 days each)
  • 1 session Intro to Solace Architecture (3 days each
Concierge Service3 months6 months12 months

To learn more about Solace Customer Success Packs contact
your account executive or email services@solace.com