Success Services >
Services Catalog
>
Notification Platform Accelerator
Topics:
Architecture & Design,
Deployment,
Implementation,
Operations
Service Type:
Accelerators
Duration:
Solace’s Notification Platform Accelerator subscription includes a license fee (Accelerator Kit License Fee), and an implementation package (Accelerator Kit Implementation Package).
Not included: Solace Event Broker licenses/services; third‑party aggregator/provider fees (SMS/Email/WhatsApp/Push); observability stack licenses (if applicable).
Timeline: 1–3 months, depending on channels, providers, integrations, security/compliance requirements, and performance targets.
Post‑deployment Solution Services Subscription (included): Access to Solace experts for the Notification Platform (business hours). Ongoing troubleshooting, updates, and enhancements. Continued optimization and best‑practice guidance.
Not included: Solace Event Broker licenses/services; third‑party aggregator/provider fees (SMS/Email/WhatsApp/Push); observability stack licenses (if applicable).
Timeline: 1–3 months, depending on channels, providers, integrations, security/compliance requirements, and performance targets.
Post‑deployment Solution Services Subscription (included): Access to Solace experts for the Notification Platform (business hours). Ongoing troubleshooting, updates, and enhancements. Continued optimization and best‑practice guidance.
Deliverables:
- Accelerator Kit source code and container images
- Design documentation (architecture specs/diagrams, topic taxonomy, policy models, security/IAM, data retention, HA/DR).
- API assets (OpenAPI/Swagger, API keys/onboarding guides, producer/integration examples).
- Operational artifacts (runbooks, playbooks, observability dashboards, alert rules, SLOs, performance test reports).
- Fully deployed solution in customer environments (as scoped), with channel/provider integrations and MIS/audit/reporting enabled.
Notification Platform Accelerator
The Notification Platform Accelerator provides a modular, event-driven framework that transforms business events into governed, multi-channel notifications. Applications publish standardized “notification events” to Solace Event Mesh. The platform’s routing, templating, and policy services compose the final messages, determine the optimal aggregator/provider based on customer defined logic (cost, performance, region), and deliver notifications to the target channel(s).
Delivery results are captured in near real‑time and exposed through a unified MIS dashboard, providing throughput trends, drill‑downs, and a searchable audit trail.
Included in the accelerator are:
- A deployment‑ready Accelerator Kit (docker images) for event ingestion, template management with dynamic variables, message composition, channel adapters (, bulk upload, priority/language handling, spam/compliance filters, aggregator management with prioritization/failover, delivery‑report processing, and an API‑first admin/producer interface.
- Professional Services to design the architecture, integrate identity/SSO, configure Solace topics/queues and access controls, onboard providers, implement compliance controls, tune performance, and harden for production.
- Production rollout support, enablement, and guided handover.
The outcome is a governed, high‑throughput notification platform – configurable, extensible and built to scale from thousands to millions of messages per second while maintaining end‑to‑end observability and compliance.
Key Activities
- Notification Platform Design: Define a scalable, event‑driven architecture aligned to business SLAs, compliance, and operational needs (topics/queues, routing keys, QoS, HA/DR, security).
- Accelerator Kit Implementation: Deploy and configure the Accelerator Kit (microservices, channel adapters, template and policy engines, MIS dashboards, APIs) to enable standardized, multi‑channel delivery.
- Accelerator Deployment: Integrate with providers/aggregators (priority, language, throttling); tune for performance and production readiness.
- Management & Monitoring Enablement: Deliver a real-time operational dashboard (MIS) with delivery statistics, aggregator health, message lifecycle tracing, alerts, and exportable reports.
- Go‑Live Support & Knowledge Transfer: Support production cutover; integrate with existing SDLC/observability tooling; provide runbooks, enablement/training, and operational handover.
(CSV/PDF, scheduled).
Benefits
- Increased operational efficiency via centralized workflows and reduced manual coordination.
- Lower TCO through reusable templates, policy automation, and provider optimization.
- Improved visibility, accountability and compliance through MIS dashboards and audit/reporting.
Outcomes
- Centralized orchestration of SMS, Email, WhatsApp, Push, Flash and other channels with governed templates, policies, and SLAs.
- A single dashboard for real-time delivery status, failures, per-aggregator KPIs, and latency /throughput Metrics.
- Standardized workflows for OTP, transactional, t=promotional use cases.
- Full audit history of templates, routing policies, and changes.
- Faster onboarding of new channels/aggregators through API‑first design and modular adapters.