Solace’s Accessibility Statement

Solace is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We are also committed to giving people with disabilities the same opportunity to access our services and allowing them to benefit from the same services, in the same place and in a similar way as other.

We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

Customer Service Plan

For Ontario Residents, Solace’s Customer Service Accessibility Plan is available upon request.


Solace welcomes feedback on how we provide accessible customer service. Individuals may provide their feedback in person, by telephone, by mail, or by email to:

Sherrie Seward
Director, Human Resources
535 Legget Drive, 3rd Floor Ottawa, Ontario K2K 3B8
(613) 271-1010 ex 1114