In this Post

    Subscribe to Our Blog
    Get the latest trends, solutions, and insights into the event-driven future every week.

    Thanks for subscribing.

    A consumer goods company experienced a 200% spike in orders overnight in a certain region — and no one noticed until it was too late to act. The data was in their systems, but there was no real-time operational visibility to trigger inventory adjustments, marketing spend shifts, or customer service alerts. This missed opportunity illustrates a critical challenge: without real-time context, even well-designed enterprise AI systems fail to deliver timely, high-value decisions.

    The lesson is clear: the competitive edge in AI isn’t just in better models or smarter prompts — it’s in connecting AI to the live, operational pulse of the business from day one.


    Executive Summary For senior technical leaders, this article explains why enterprise AI projects often fail after promising pilots and how context engineering can transform outcomes. Key takeaways:

    • AI without context is blind: Model quality, while important, matters less than the relevance and timeliness of the data it consumes.
    • Four strategic pillars of context engineering: Persist, Select, Compress, and Isolate Context are critical for scalable, effective AI.
    • Static knowledge isn’t enough: Real-time operational awareness is essential for competitive advantage.

    To understand why these takeaways matter, we first need to examine how AI models operate in practice—and why even sophisticated systems fail without the right information at the right time.

    Every AI model is fundamentally a stateless function that processes whatever information you provide at runtime. Feed it incomplete context, and you get unreliable outputs. Feed it outdated information, and you get results that don’t reflect current business reality. Yet many of us continue to focus on model selection and prompt optimization, and not paying close attention to the systematic challenge of context management.

    Why Prompt Engineering Without Context Engineering Falls Short

    The industry’s early focus with prompt engineering made perfect sense. Teams discovered they could dramatically improve AI outputs by carefully crafting instructions, adding examples, and tweaking language. But as organizations moved beyond proof-of-concepts toward production systems, a troubling pattern emerged: the vast majority of AI projects fail to reach production, despite having well-crafted prompts and impressive demo results.

    This gap is not due to poor prompt design—it’s about missing the bigger picture. Prompt engineering focuses on the “how to ask” challenge, but AI success at scale depends equally on delivering the right context at the right time. Without real-time, relevant, and complete information feeding into those prompts, even the best-crafted instructions cannot deliver reliable, business-ready results.

    Overcoming these limitations requires a disciplined approach to managing and delivering the right context at the right time — a challenge that the Four Strategic Pillars of Context Engineering directly address.

    The Four Strategic Pillars of Context Engineering

    Persist Context

    Persist context involves maintaining information outside immediate context windows using memory architectures and knowledge stores. Rather than losing valuable information when conversations exceed token limits, sophisticated systems maintain structured memory that can be selectively retrieved. A customer service AI, for example, might persist customer interaction patterns, resolved issues, and escalation triggers in a queryable format that enriches future interactions without overwhelming the immediate context.

    Select Context

    Select context focuses on strategic retrieval of relevant and current information through advanced retrieval systems. This goes far beyond simple keyword matching to include semantic similarity, relevance ranking, contextual appropriateness, and most critically—temporal relevance. A financial analysis AI must pull not just relevant market data, but the most recent market conditions, current regulatory changes, and up-to-the-minute operational metrics to ensure recommendations reflect business reality.

    The most sophisticated implementations go beyond simple selection to intelligent data management—enabling AI models to reference and manipulate large datasets using query expressions without consuming them directly in the context window. This approach can make the results more reliable, interactions with AI more performant, lower the LLM cost, and reduce the GPU usage—and therefore make the solution more environmentally friendly.

    Compress Context

    Compress context retains essential information while maximizing the use of finite context windows through sophisticated summarization and abstraction techniques. Long documents become key insights, historical conversations become relevant decision points, and complex data relationships become actionable intelligence. This compression isn’t just about fitting more information—it’s about presenting the most relevant information in the most consumable format.

    Isolate Context

    Isolate context enables a fundamental architectural shift from monolithic AI apps & agents handling all information to specialized agents that excel within focused domains and context. Rather than building one large agent overwhelmed by diverse larger context, sophisticated systems deploy many smaller agents—each optimized for specific expertise with precisely curated context. These systems also enable end users to have a single point of interaction with the system so that the users don’t need to jump between multiple agents to get the job done.

    This architectural pattern not only prevents context contamination and confusion but enables parallel processing, targeted optimization, and the ability to scale individual capabilities based on demand, yet keep the usability of the system in mind. Just like in a human organization, a manager agent who can asynchronously orchestrate work among a group of expert agents with different skill sets can produce more sophisticated and accurate outcomes than a single generalist agent who must keep all the business context in mind without going deep into any specific domain. This approach not only enables each agent to operate at peak efficiency within its specialization, but also allows tasks to be executed in parallel, reducing overall response time. As demand grows, additional expert agents can be added to scale capabilities seamlessly—much like expanding a well-structured team to handle larger or more complex projects.

    These strategies work in concert to create dynamic, intelligent context management systems that adapt to task requirements in real-time, enabling AI systems to maintain coherent understanding across complex, multi-step enterprise workflows.

    Yet even the most sophisticated context strategies will falter without a foundation of reliable, well-integrated real-time data — the Achilles’ heel for most enterprise AI projects.

    Evolving from Static Knowledge to Real-Time Operational Awareness

    Traditional enterprise knowledge management relies heavily on static information—documents, manuals, training materials, and historical records. While valuable, these resources reflect the world as it was, not as it is. In rapidly changing operational environments, decisions based on stale data can be costly or even dangerous.

    Real-time operational awareness transforms AI from a passive advisor into an active participant in business operations. This means integrating AI systems with live data streams, business events, and integrations with business system of records that reflect the current state of business operations.

    Consider a retail pricing optimization AI designed to adjust product prices dynamically. The system might perform well in testing with historical sales data and standard market conditions. But in production, it needs real-time context: current inventory levels across distribution centers, competitor pricing changes happening throughout the day, ongoing promotional campaigns, supply chain disruptions affecting specific products, and live customer demand signals from web traffic and store foot traffic. Without this real-time operational context, the AI might recommend price increases on items that are overstocked or price cuts on products experiencing supply shortages. That failure is not due to analytical capability—it’s due to missing integration with real-time data.

    Conclusion: Building Context-Driven AI for the Long Game

    For strategic technical leaders, success with AI at scale depends on embedding context engineering as a core capability. Leaders should:

    1. Prioritize Context Engineering with Four strategic pillars (i.e., Persist, Select, Compress, and Isolate Context) alongside model selection and prompt engineering.
    2. Integrate real-time, high-quality data and business events into AI context to ensure decisions and actions reflect the current business state.
    3. Adopt modular, asynchronous and scalable agentic orchestration architectures to enable a team of specialized agents with focused context. We believe the best choice here is an event-driven architecture.

    Organizations that act now will deploy AI that operates with awareness, agility, and precision—turning their real-time business context into an opportunity for value creation and business outcome. Those that delay will be outpaced by competitors who treat real-time business events as a strategic asset.

    The Architect's Guide to
    Event-Driven Agentic AI
    Discover how to build agentic AI systems at scale, with an emphasis on real-time responsiveness, scalability, and reliability.Read the Whitepaper
    Solly logo
    Ali Pourshahid
    Ali Pourshahid
    Chief Engineering Officer

    Ali Pourshahid is Solace's Chief Engineering Officer, leading the engineering teams at Solace. Ali is responsible for the delivery and operation of Software and Cloud services at Solace. He leads a team of incredibly talented engineers, architects, and User Experience designers in this endeavor. Since joining, he's been a significant force behind the PS+ Cloud Platform, Event Portal, and Insights products. He also played an essential role in evolving Solace's engineering methods, processes, and technology direction.
     
    Before Solace, Ali worked at IBM and Klipfolio, building engineering teams and bringing several enterprise and Cloud-native SaaS products to the market. He enjoys system design, building teams, refining processes, and focusing on great developer and product experiences. He has extensive experience in building agile product-led teams.
     
    Ali earned his Ph.D. in Computer Science from the University of Ottawa, where he researched and developed ways to improve processes automatically. He has several cited publications and patents and was recognized a Master Inventor at IBM.