HORNBACH

Challenge

With more than 170 DIY megastores and online shops across Europe, HORNBACH needed to keep inventory accurate and services responsive in an increasingly competitive market. Their legacy point-of-sale (POS) system, though reliable for years, lacked the flexibility and speed to support real-time insights or rapid rollouts of new services.

This meant delays in sharing price changes, product information, and sales data across digital channels and physical stores — a barrier to delivering the seamless customer experience HORNBACH wanted.

Solution

HORNBACH worked with Solace to deploy multiple event brokers in both poly cloud environments and physical store locations. These brokers were linked to form an event mesh, providing secure and scalable real-time integration across distributed systems.

By connecting new cloud-based services with in-store applications, the event mesh ensures that key data events — such as pricing updates, product details, and transaction records — are instantly available wherever needed. This foundation powers innovations like HORNBACH’s omnichannel offering and customer app.

Benefits

• Faster access to data — Event-driven distribution means systems receive the latest updates in near real-time, eliminating delays from batch or file-based processing.
• Reduced time-to-market — HORNBACH can roll out new services and features more quickly across its European footprint.
• Stronger omnichannel experience — Shoppers benefit from accurate pricing and product information whether online or in-store, supported by HORNBACH’s mobile app.
• Operational efficiency — The event mesh helps unify a highly distributed business landscape, improving reliability and scalability while simplifying system integration.

Future

With its enterprise event mesh in place, HORNBACH is positioned to extend real-time integration into future digital initiatives, further optimizing store operations and enabling advanced customer experiences as market needs evolve.