Enabling a New Age of Coffee and Tea with Real-Time Data

JDE Peet’s is modernizing the global distribution of coffee and tea
through agentic AI and event-driven architecture

9x
Capacity on Same Hardware
85%
of EDI Traffic Shifted to Boomi
1 week
To Implement New OMS (1/8 typical cycle)

Industry Manufacturing
Region Europe
Product Solace Platform

At a glance:

JDE Peet’s is the world's leading pure-play coffee and tea company. Headquartered in The Netherlands, JDE Peet's unleashes the possibilities of coffee and tea in more than 100 countries through a portfolio of over 50 brands.
Consumer Goods Manufacturing

JDE Peet’s had started to increase the number of logistics service providers linked via their Boomi iPaaS, and was seeing a steady rise in transaction rates. To ensure responsiveness and stability as they did so, and make sure they could easily expand its role over time, they chose to augment their Boomi iPaaS with Solace Platform, which has proven its ability to distribute massive amounts of real-time data across enterprises and around the world.

Challenge

To meet the evolving needs of the global coffee and tea market, JDE Peet’s wanted to improve how they work with the logistics service providers who get their product to market. Roberto Acevedo Castillo, who manages their Global Technical Integration Center of Excellence, knew doing so would demand that they add real-time capabilities and better scalability to their system, simplify their architecture by consolidating multiple platforms, and eliminate the risk of message loss.

Solution

JDE Peet’s used Solace’s event management product, Solace Event Portal, to analyze their environment so they can see how internal and external systems and stakeholders share information, and Solace Event Broker to replace request/reply polling with the real-time event-driven distribution of information.

Today JDE Peet’s uses Solace Event Broker to manage data flows running through the Boomi integration platform as a service (iPaaS) that links systems across their enterprise, and Solace Event Portal to collaborate on the creation, management and reuse of events, event streams and event-driven APIs across their business.

"Solace has been an important part of our success in streamlining interactions between our order management processes and logistics service providers, and we see them more as a partner than a supplier.”
Roberto Acevedo Castillo
Roberto Acevedo Castillo Global Technology CoE Manager – Technical Integration

Outcome

  • By handling the real-time delivery of information, Solace Platform has freed their Boomi iPaaS to focus on processing and transforming messages so it can handle way more transactions than before, with fewer resources. For example, they can now run twice as many Boomi workers on the same infrastructure, and CPU utilization – which used to vary greatly and spike to 100% — is now stable at around 20%.
  • Solace Event Broker has eliminated delays associated with propagating events (such as delivery creations and shipping confirmations) by replacing periodic polling and batch updates with immediate real-time delivery when something changes.
  • Solace Event Portal helped JDE Peet’s understand how their applications were connected, and what information was flowing where, so they could optimize relationships between systems.
  • The integration of Solace Platform and Boomi ensures that documents are delivered in near-real-time even during bursts and peaks, making the system so fast, reliable and scalable that even “Black Friday” – which used to require all hands-on deck – is no longer cause for concern.