Privacy

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Privacy Policy

Solace and its subsidiaries and affiliates are committed to respecting your privacy. This Privacy Policy describes how we collect, use, disclose, store and otherwise process information through solace.com and its affiliated websites and other online Solace products and services.

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Tracking Technologies

Solace and our third party partners, including our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons.

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Web Site Terms

The Solace Web Site is comprised of various Web sites and Web pages operated by Solace or its affiliates (collectively, the “Solace Web Sites”). The Solace Web Sites are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein.

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EU Representative

Solace’s EU Representative under Article 27 of the GDPR is EDPO

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Legal

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PubSub+ Platform

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Other Agreements

Modern Slavery Act

Solace has a zero-tolerance approach to modern slavery. We are committed to acting ethically and with integrity in all our business dealings and relationships.

We acknowledge our responsibilities in relation to tackling modern slavery and commit to complying with the provisions in the Modern Slavery Act 2015.

We do not knowingly enter into business with any organisation which knowingly supports or is found to involve itself in slavery, servitude and forced or compulsory labour.

View our Modern Slavery Statement.

Accessibility

Solace’s Accessibility Statement

Solace is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We are also committed to giving people with disabilities the same opportunity to access our services and allowing them to benefit from the same services, in the same place and in a similar way as others.

We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

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Accessibility Plan

This Multi-Year Accessibility Plan describes Solace’s activities to meet the requirements of the Integrated Accessibility Standards (IAS) under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and by preventing and eliminating barriers faced by persons with disability.

View Our Multi-Year Accessibility Plan (PDF)

Feedback

Solace welcomes feedback on how we provide accessible customer service. Individuals may provide their feedback in person, by telephone, by mail, or by email to:

Sherrie Seward
Chief People Officer
4000 Innovation Drive, 3rd Floor, Ottawa, Ontario, K2K 3K1
(613) 271-1010 ex 1114
sherrie.seward@solace.com