Solace Joins Gartner Peer Insights “Customer First” Program for Event Streaming Platforms

The team at Solace is excited to announce that we have pledged to be a Customer First vendor in the event stream processing market with PubSub+ Event Broker and PubSub+ Event Portal. To learn what an event streaming platform is, take a look at my most recent blog post.

Solace takes great pride in this program commitment, as customer feedback continues to be a critical priority, and shapes our products and services. As part of the requirements for the Customer First program, Solace will:

• Ensure that every user of our products has an equal opportunity to share their honest feedback, regardless of whether it is positive or negative
• Continue to invite a fully representative set of users/customers to write and submit reviews
• Make sure all reviews submitted to the site comply with Gartner’s Community Guidelines
• Comply with the Gartner Peer Insights Incentive Policy when soliciting customer reviews
• Designate an employee to meeting the day-to-day responsibilities of participating in and promoting this program

To learn more about this program, or to read the reviews written about our products by the IT professionals who use them, please see our reviews on Gartner Peer Insights. Here’s a couple of my favorite soundbites:

Great event streaming product for multi-cloud, excellent customer centric service.”

If you are doing Event Driven Architecture, look no further.”

To all our customers who submitted reviews, thank you! These honest reviews mold our products and our customer journey, and we always welcome both positive and critical feedback.

If you have a Solace story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in with your own review.

The Gartner Peer Insights Customer First badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. The Gartner Peer Insights Customer First program constitutes an organization’s commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Roger Sabourin

As the leader of Solace’s analyst relations program, Roger has leveraged his technical background and analyst relations experience to develop a solid technical understanding of event-driven architecture, event streaming and event management that he uses to help analysts understand the many ways EDA and events can enable, complement, and accelerate the latest trends in computing and technology.

After kicking off his career as a programmer and professional services consultant, Roger shifted his focus to analyst relations with business intelligence innovator Cognos and IBM’s Business Analytics and Global Business Services consulting division when IBM acquired them, and for 20 years now he’s been working alongside Gartner, Forrester, IDC and other analysts to help them understand his employers’ position in the enterprise IT landscape.

Married for 30 years, Roger is the proud father of 3 adult children and enjoys DIY projects around the house and spending quiet time at the lake.

See all posts written by Roger Sabourin