A leading insurance company in Asia was expanding so quickly that they couldn’t quite keep up with the need to give agents in new countries the ability to set up, check on and modify insurance policies in the field. I knew that between our message routing capabilities and support for web/streaming protocols I could create a dashboard that made it easy for them to do that, so I did!
Just two days after we met with them I sent them a simple interface that demonstrated exactly the dashboard they’d been dreaming of, built by one guy in a matter of hours using Solace and REST. It shows how agents can open customer accounts, file claims, and cross-sell/up-sell existing customers, all from their tablet.
From there, of course, we talked at length about how we’d tap into their data sources, morph the dashboard to meet the different needs of each country, and deal with their real-world volume and rapid scaling issues.… Read the rest