Product Lifecycle Policy

Milestones and Phases

Descriptions of each stage in Solace’s Product Lifecycle are presented in the following table.

Milestone / Phase	Description
Product Introduction	Marks the beginning of the General Availability phase. At this point customers may begin to purchase the product.
General Availability	During this phase customers may purchase the product without restriction. Customers with current support plans will receive Major, Maintenance and Hotfix releases applicable to the product. The General Availability phase typically lasts 3 to 4 years.
End of Sales	Marks the end of the General Availability phase, and the beginning of the No New Sales Phase.
No New Sales	During this phase the product is not generally available for purchase. Customers with current support plans will receive the same level of support as during the General Availability Phase. The No New Sales phase is 5 years long.
End of Support	After 5 years of No New Sales, customers will no longer have the option of renewing their support plans, and Solace will cease providing support for the product.

Product Milestones

The Support dates for the Solace Products are provided in the table below.

End of Sales Product Number	End of Sales Effective Date	End of Support Effective Date
CHS-3530AC-02-A	December 1, 2021	December 1, 2026
CHS-3560AC-03-A	December 1, 2021	December 1, 2026
CHS-3560AC-06-A	December 1, 2021	December 1, 2026

QMS Support Lifecycle

The Solace Queue Management System (QMS) is supported for 5 years from the date of sale.

Deprecated Features

This section lists the deprecated features in the Solace PubSub+ Platform.

Name	Description	Recommended Alternative(s)	Final Version	Removal Date
Cut-Through Persistence (CTP)	CTP, also known as Cut-through Messaging, enables the delivery of guaranteed messages with very low latency from Solace PubSub+ to consumers with relatively low message rates and a small number of clients, but it limits the use of many of the newer features of PubSub+ event brokers. Please type “show message-spool stats” and check that `messages delivered cut-through = 0` to verify your organization does not use CTP.	Guaranteed messaging	April, 2022	May 31, 2022
Solace PubSub+ Messaging API for C support for Solaris/SunOS	Solace will stop providing builds for Solaris/SunOS after the next scheduled release of the C API. The following build packages will no longer be distributed: • SunOS 10 i386 • IPC for SunOS 10 i386 • SunOS 10 x86_64 • IPC for SunOS 10 x86_64 • SunOS 10 Sparc 32-bit • IPC for SunOS 10 Sparc 32-bit • SunOS 10 Sparc 64-bit • IPC for SunOS 10 Sparc 64-bit	N/A	Release 7.23.0 available in September, 2022	June, 2026
PubSub+ Event Broker Services deployed in VM-Based Regions	Solace will no longer be offering event broker versions in PubSub+ Cloud that can be deployed in VM-based regions. Instead, broker version releases can only be deployed in Kubernetes. Existing event brokers services deployed in VM-based regions must be migrated to Kubernetes and this impacts Public Regions, Dedicated Regions, and Customer-Controlled Regions.	Migrate event broker services to use Kubernetes.	10.0.1	September 30, 2024

Customer Communication

Note: Formal notifications of a product reaching any product lifecycle milestone will be sent by email to customers on active Support Plans. Contact Solace Support at support@solace.com to be included in these notifications.