This Solace Product Lifecycle Policy is applicable to all Solace products sold after May 1, 2019, and allows you to prepare for end-of-life product transitions. Milestones and phases from Product Introduction through to End of Support are defined with reasonable timeframes for each phase.
Lifecycle Policy for products sold before May 1, 2019 can be found here.
To learn about support services for Solace PubSub+ Products, see our Support page.
Descriptions of each stage in Solace’s Product Lifecycle are presented in the following table.
Milestone / Phase
Marks the beginning of the General Availability phase. At this point customers may begin to purchase the product.
During this phase customers may purchase the product without restriction. Customers with current support plans will receive Major, Maintenance and Hotfix releases applicable to the product.
The General Availability phase typically lasts 3 to 4 years.
End of Sales
Marks the end of the General Availability phase, and the beginning of the No New Sales Phase.
No New Sales
During this phase the product is not generally available for purchase. Customers with current support plans will receive the same level of support as during the General Availability Phase.
The No New Sales phase is 5 years long.
End of Support
After 5 years of No New Sales, customers will no longer have the option of renewing their support plans, and Solace will cease providing support for the product.
This section lists the deprecated features in the Solace PubSub+ Event Broker Platform.
Cut-Through Persistence (CTP)
CTP, also known as Cut-through Messaging, enables the delivery of guaranteed messages with very low latency from Solace PubSub+ to consumers with relatively low message rates and a small number of clients, but it limits the use of many of the newer features of PubSub+ event brokers. Please type “show message-spool stats” and check that messages delivered cut-through = 0 to verify your organization does not use CTP.
May 31, 2022
Note: Formal notifications of a product reaching any product lifecycle milestone will be sent by email to customers on active Support Plans. Contact Solace Support at firstname.lastname@example.org to be included in these notifications.