Not only do customers today expect more from banks than ever, but you face competition from hot new fintech firms, online banks, and tech giants like Amazon, Google and PayPal.
To overcome these challenges you need to incorporate into your infrastructure tools like AI, blockchain and predictive analytics that will help you offer innovative services and exemplary customer service.
While doing so opens opportunities for differentiation and profit, it also raises many important questions, such as:
How can you leverage the institutional knowledge that differentiates your business when it’s locked in siloed systems?
How will you successfully incorporate digital banking and Open Banking into your operation?
How will you keep up with constantly shifting regulatory requirements?
How will you assess risk and detect fraud when credit approvals and lending decisions are being made in real-time?
How can you keep information secure while making it accessible via the internet, and to the many systems that need it?
The solution: Link your back-end systems, web services and customer-facing channels with an event mesh.
The key to meeting the needs of digital banking is establishing a continuous flow of information that spans your entire business and reaches to and from your customers.
An event mesh does exactly that, enabling real-time, event-driven communications between systems and services across environments and geographies.
Learn how retail banks can benefit from EDA - event-driven architecture - and what you need to know about selecting a platform to support your EDA adoption.
We were looking for a system that offered guaranteed messaging, a dashboard to configure resources, and the means to secure data both at rest and in transit. We needed a way to migrate from one environment to another, support for hybrid cloud and Kubernetes, and someone with experience in the finance industry… all this was not possible with any vendor other than Solace.”