Success Services

Avoid Pitfalls and Get Ready to Grow

Our experts know what it takes to get out of the EDA gate fast in a way that fosters long-term innovation and strategic growth.

By following our proven methodology and using the templates and tools we’ve developed helping organizations like you achieve success, you’ll quickly achieve desired business outcomes.

Learn the 6 Steps to Implementing EDA

Accelerate your Adoption of Event-Driven Integration

By working alongside our experts, you and your team will be rocking and rolling the event-driven way in no time.

Between hands-on work and taking advantage of our training courses and certifications, you’ll quickly gain the skills and confidence you need to quickly and effectively implement event-driven architecture and integration.

Learn about our training courses

Rest Easy Knowing our Eyes are on Your Prize

Rest easy by having our expert team monitor your system 24×7 – if anything comes up, day or night, we’ll let you know what’s up and proactively tell you how to get things back on track.

Our dedicated team’s attention will let your team focus on innovation and minimize the likelihood and impact of failures or slowdowns with any of your applications, network or supporting infrastructure.

Learn about our remote monitoring services

Pilots and POCs

A large grocery chain couldn’t implement curbside pickup because of API-led approach.
We helped them execute a pilot that used EDA to give them the real-time visibility they needed
Curbside delivery now in place and satisfying customers across 10,000 stores.

Accelerating Adoption

This global shipping company couldn’t give customers real-time status of shipments in transit or port.
We helped them build a “virtual ocean control tower” that gives real-time visibility across oceans and ports.
Now they proactively update customers, and have saved $10M a year in port fees.

Monitoring and Alerting

A hedge fund started rolling out new apps that were impacting behavior of existing apps.
Our 24x7 team noticed the situation right away and recommended a solution that eliminated the issue.
They avoided an outage that would have impacted customers and could have cost tens of millions of dollars.

How Event-Driven are You?

We’ve developed an assessment tool to help you understand your EDA maturity compared to your peers and competitors.
You’ll discover your organization’s strengths, weaknesses, and the ways you’ll get the fastest ROI out of event-driven integration.

See Where You Stand!

Services Subscriptions

Whether your organization is just starting out with PubSub+ or looking to manage a growing Solace estate,
we’ve got a services subscription that will meet your needs.

	Standard	Essential	Advanced
Support Management
24x7x365 technical production support	(30 minute response)	(30 minute response)	(15 minute response)
Success Management
Named Solace expert ; direct line of contact
Onboarding and success planning
Adoption guidance
Access the Expert Advisory Catalog: Continuous architecture, design, implementation as use cases scale and evolve (standardized modules)
Training
Instructor-led training (remote)
Unlimited access to Solace Academy (self-paced training and certifications)
Monitoring and Alerting
24x7 proactive monitoring, alerting & issue resolution
Capacity planning, upgrade coordination, ticket tracking
Actionable status reports & services reviews

Rapid hardware repair service can be added to any of these plans. If you have Silver, Platinum or Platinum+ support, please click here. Refer to the Solace Legal page for Terms and Conditions.