Training Options
Turbocharge your team’s ability to design and implement systems that make the most of your investment in EDA.
Wherever You are on Your Journey, We’re Here to Help
Why Trust Our Services to Enable Your Success?
Avoid Pitfalls and Get Ready to Grow
Our experts know what it takes to get out of the EDA gate fast in a way that fosters long-term innovation and strategic growth. We’ve developed a proven methodology, templates, and tools to help organizations like you achieve success.
Service Packs are outcome-focused sets of services that give you a crystal clear understanding of what we’ll do, what we’ll need from you, and what you’ll walk away with at the end of the day. Accelerators add to the mix ready-to-rock components we will work with you to deploy to immediately perform specific functions.
Accelerate your Adoption of Event-Driven Integration
By working alongside our experts, you and your team will be rocking and rolling the event-driven way in no time.
Between hands-on work and taking advantage of our training courses and certifications, you’ll quickly gain the skills and confidence you need to quickly and effectively implement event-driven architecture and integration.
Rest Easy Knowing our Eyes are on Your Prize
Rest easy by having our expert team monitor your system 24×7 – if anything comes up, day or night, we’ll let you know what’s up and proactively tell you how to get things back on track.
Our dedicated team’s attention will let your team focus on innovation and minimize the likelihood and impact of failures or slowdowns with any of your applications, network or supporting infrastructure.
Here’s how we’ve helped a few customers find
fast success with event-driven integration
How Event-Driven are You?
We’ve developed an assessment tool to help you understand your EDA maturity compared to your peers and competitors.
You’ll discover your organization’s strengths, weaknesses, and the ways you’ll get the fastest ROI out of event-driven integration.
Services Subscriptions
Whether your organization is just starting out with Solace or looking to manage a
growing estate, we’ve got a services subscription that will meet your needs.
| Essential | Advanced | Advanced+ | |
|---|---|---|---|
| Support Management | |||
| 24x7x365 Product Defect/Outage Resolution (included with product as Standard Support) | (30 minute response) | (15 minute response) | (15 minute response) |
| Success Management | |||
| Named Solace Expert (Direct line of contact providing as-needed consulting) | |||
| Onboarding, Success Planning, and Adoption Guidance | |||
| Access to the Expert Advisory Catalog (Continuous architecture, design, implementation as use cases scale and evolve over time.) | |||
| Center of Enablement* (Hybrid Solace/Customer team for initial migration and ongoing proactive assistance for internal users) | |||
| Training | |||
| Think Event Driven Masterclass | |||
| Semi-Private Training Cohorts (Remote) | |||
| Unlimited Access to Solace Academy | |||
| Monitoring, Alerting and Services Restoration | |||
| 24x7 Reactive Monitoring, Alerting, and Issue Resolution | |||
| Proactive Monitoring, Capacity Planning, Upgrade Coordination, Issue Ticket Tracking | |||
| Actionable Status Reports and Services Reviews | |||
| Priority Response Team* | |||
| Event Mesh Management | |||
| Initial Setup and Validation | |||
| Mesh Maintenance, Upgrades, and Scaling | |||
| Application Endpoint Configuration (automated)* | |||
*Optional on request. Speak with your sales or CSM contact.
Rapid hardware repair service can be added to any of these plans. If you have Silver, Platinum or Platinum+ support, please click here. Refer to the Solace Legal page for Terms and Conditions.
Related Resources
Be Event Driven
Learn how to embrace and evolve toward EDA by reading Sumeet Puri’s Architect’s Guide to Implementing EDA
Talk to our Team
Quickly understand the event-driven approach to integration and our technology by chatting with one of our developer advocates.