Three Ways to Get Solace Professional Services Working for You

Custom
Engagement​

Solace works with your team to understand your goals and objectives, assess your existing resources, and develop a strategy and workflow to deliver everything you need to complete your project.​

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Professional
Services Packs​

Based on our most common work for customers, Solace Professional Services has developed a series of pre-packaged offerings with defined timelines and budgets to solve specific issues and ensure project success.​

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Enhanced
Support​

A named Solace Professional Services expert who is on call to help you solve your event-driven challenges as they arise.​

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Professional Services Packs

Move ahead with your projects, on time and on budget, with the assurance your technical design and implementation will be delivered by the industry’s leading experts. Professional Services Packs will help you achieve your event-driven goals with the confidence your infrastructure is set up to maximize performance and to avoid issues that could lead to outages.​

Professional Services Packs offered

System Architecture and Design​

Establish a solid foundation to ensure you successfully deploy the PubSub+ Platform.

This pack delivers the system architecture to deploy Solace PubSub+ technology within your specific environment. A senior Solace Solution Architect is dedicated to delivering a complete architecture that can be implemented in later phases, by your team or ours. ​

Infrastructure Deployment and Configuration​

This pack brings the experience and expertise of Solace Professional Services to help you to get the most out of your PubSub+ deployment, and to set a baseline for future deployments by carrying forward best practices. The pack will plan and execute deployment and configuration of the PubSub+ Platform components on your specific infrastructure and provide the runbooks and documentation to allow you to continue operating the deployment, as well as add to it when you need to.​

Migrating Legacy Messaging to PubSub+​

If you’re transitioning to Solace from legacy messaging brokers, such as IBM MQ Series or Tibco EMS, you can’t just perform a hot-swap. Instead, you’ll need a detailed plan to migrate your infrastructure, applications, and processes.​

This pack will work with your IT operations, middleware, and application teams to develop a plan to migrate at a pace that makes sense for your business. Fast or slow. Application by application. Consumers before publishers. The migration can be specifically planned around your schedule and objectives.​

Application Scenario from Development to Production​

Whether you’re moving to a true event-driven architecture (EDA) or applying messaging concepts to existing application design, Solace Professional Services will help your teams to learn new concepts, new APIs, and how to apply those to your deployment. The goal is to bring your applications to production with Solace’s help and experience and to train your team to be able to deliver successful applications in the future.​

Monitoring PubSub+​

Effective monitoring lets you detect potential issues before they have negative impact, recover quickly from problems that do arise, and optimize both performance and resource utilization.​

​In this pack, Solace Professional Services engages with your production teams to produce optimal monitoring results whether you are deploying Solace solutions like PubSub+ Monitor or PubSub+ Insights, or integrating with your own monitoring solution, such as Prometheus or DataDog. It delivers a design document on the set up of the monitoring solution and a runbook of procedures and operational tasks as references to make sure it continues to be manageable after the service is complete.​

Pre-production Check Up and Go Live Support​

Deploying an application to a production environment is a critical step in getting value from the tools, resources, and overall investment made in IT projects. And the business you support is depending on successful and timely cut-over.​

This pack helps to ensure success by bringing in Solace Professional Services to do a thorough review and audit of the application. Our intimate knowledge of the PubSub+ Platform components, combined with a wealth of industry experience, ensures we know the questions to ask and issues to watch out for in the Pre-production Check Up. ​

With optional Go Live Support, a Solace expert familiar with the project is on call and ready to assist should any issues arise on Go Live day. This is a great “hand holding” option to provide an enhanced level of confidence.​

PubSub+ Infrastructure Lock-Down

This Pack covers all of the key aspects of effectively securing a PubSub+ Platform deployment. Solace’s security experts study the customer’s PubSub+ Platform deployment, evaluate it against Solace best-practice guidelines, and recommend actionable mitigation steps, when necessary, to address any security concerns. The end result is a Solace security recommendations document that can be used as a building block for securing Solace deployments over time.​

PubSub+ Enhanced Support

  • A portion of a named Solace expert’s time
    (1.5 days per week on average)​​
  • Fixed fee, consumed over a defined term ​​
    (3 months, 6 months, one year)​​
  • Delivered remotely​, during business hours, with 4-hours of advanced notice. ​

Which Professional Services Option is Right for You?​

What kind of help do I need?

What kind of help do I need?​

What kind of help do I need?

Well-Known Pattern?​ Customized Project?​ Flexible Requirements? ​

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Packaged
Offering​
Custom Statement
of Work​
Enhanced
Support

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